Accounts Receivable/Collections RepresentativeIDT BY INDET GROUP

Accounts Receivable/Collections Representative

IDT BY INDET GROUP

Location: Guatemala
Workplace: Hybrid
Job type: Full Time
Posted: Posted November 5, 2026

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Handle inbound calls and assist customers with billing inquiries
Process payments and address past-due balances
Requires 6 months of collections experience and B2 English
Hybrid role based in Zone 4, Guatemala City
Morning training schedule with two consecutive days off

Location: Zone 4, Guatemala City (Hybrid modality)

We are looking for a Accounts Receivable/collections Representative to support our Boss Revolution/NRS customers. In this role, you will handle inbound calls, assist customers with billing inquiries, process payments, address past-due balances, and guide clients through basic account solutions.

Requirements

English Level: 80% or higher (B2 / conversational fluency).
At least 6 months of collections experience
High school diploma completed.
Strong sense of responsibility, active listening, and clear communication skills.

What We Offer

Morning training schedule.
Two consecutive days off (weekdays or weekends).
Real internal growth and career advancement opportunities.
Law benefits.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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