Aworkado
Customer Service Representative - TemporarySutherland
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  • Location: Canada
  • Workplace: Remote
  • Job type: Temporary
  • Posted: Posted

  • Assist families and schools with scholarship inquiries and registration
  • Requires excellent communication, English fluency, and customer service experience
  • Must have reliable hard-wired internet and a quiet workspace
  • Temporary role until April 3, 2027
  • Work from home in Edmonton, AB
Company Description

Can you deliver exceptional service to customers who call in looking for answers to questions?  Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.
Temporary position until April 3, 2027.

Job Description

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. 

Qualifications
  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
Additional Information
Apply now

About the job

Location

AB, Canada

Job type

Temporary

Workplace

Remote

Experience

Entry

Department

Customer Service

First posted on

SutherlandSutherland

We are a leading AI-driven business transformation company. We work with iconic brands worldwide.

Company size

10,001+ employees

Founded in

1986

Industry

IT Services and IT Consulting

Headquarters

Pittsford (Rochester), NY

Social media

Company profileVisit sutherlandglobal.com

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