Customer Service Representative - Temporary
- Location: Canada
- Workplace: Remote
- Job type: Temporary
- Posted: Posted
- Assist families and schools with scholarship inquiries and registration
- Requires excellent communication, English fluency, and customer service experience
- Must have reliable hard-wired internet and a quiet workspace
- Temporary role until April 3, 2027
- Work from home in Edmonton, AB
Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?
Join Us.
Temporary position until April 3, 2027.
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.
Qualifications- Excellent verbal and written communication skills; strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.
About the job
Location
Job type
TemporaryWorkplace
RemoteExperience
EntryDepartment
Customer ServiceFirst posted on
We are a leading AI-driven business transformation company. We work with iconic brands worldwide.
Company size
10,001+ employees
Founded in
1986
Industry
IT Services and IT Consulting
Headquarters
Pittsford (Rochester), NY