Customer Service Representative With German And English

Heilind Electronics is the largest distributor of interconnect products in the United States and a highly successful, internationally operating mid-sized company specializing in the distribution of high-quality electronic components (including connectors, switches, relays, sensors, and identification products). Founded in 1974 by Bob Clapp, Heilind remains privately owned. With more than 2,000 employees across 40 locations worldwide, we are the vital link between our customers and manufacturers—and we continue to grow.

Join our team!

About Role:

The Procurement Specialist will procure supplier products for stock and customer specific orders, as well as determine inventory levels and settings for responsible product lines and resolve associated receiving and accounting issues.

Your Responsibilities:

• Processing and maintaining purchase orders

• Operational and strategic purchasing activities

• Passing on and coordinating customer requirements and standard requirements to suppliers

• Checking product changes and product cancellations

• Complaints processing

• Analysis and reporting 

• Management of escalation 

What We Offer:

• Friendly, family-like working atmosphere

• Permanent employment contract with competitive salary

• Structured onboarding and development opportunities

• Secure job in a growing company with nearly 50 years of market presence 

Requirements:

What You Bring:

• Service-orientated thinking and acting

• Ability to work in a team and strong communication skills

• Independent prioritizing tasks and self-management 

• Negotiation skills 

• Market knowledge in the field of electromechanics (prices, suppliers, etc.)

• Ability to communicate in English

• Proficiency in MS Office Suite

• Higher education and/or several years of experience in an equivalent position