Delivery Coordinator

We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data.

Why join Kognity?

• Work on problems that matter – Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible.

• High ownership, high expectations – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter.

• A fast-moving, high-performing team – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast.

• Continuous growth is the baseline – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here.

What you'll do

As a Delivery Coordinator, you will get a chance to keep content work moving reliably across Kognity's Content Operations team, its freelance contributors and the Product and Tech teams it depends on.

• Deliver small content update projects, acting as the single point of contact from brief through authoring, QA and upload to live deployment, ensuring every asset quality.

• Run the end-to-end contractor lifecycle, from sourcing and briefing freelance subject specialists to onboarding, tracking assignments and closing out engagements cleanly.

• Triage and route incoming content feedback from users and internal teams, tracking it through to resolution and surfacing patterns that shape content priorities.

• Work on third-party content rights, permissions and licensing, keeping records audit-ready and escalating copyright questions to the right stakeholders.

• Build and maintain the trackers, dashboards and documentation that give the content team visibility over its work, and help bring AI tools into everyday content operations.

What we're looking for

• Background in content coordination, project coordination or operations, ideally within tech, product, digital publishing or EdTech.

• Proven ability to keep multiple workstreams organised and moving, ideally with a tracker or system you've built to manage competing priorities.

• Strong communication skills, able to adjust tone and detail for audiences from freelance contributors to legal and finance stakeholders.

• Fast learner who picks up new tools, platforms and content systems quickly, with minimal repeated guidance.

• Skilled at turning scattered information, such as feedback threads or contractor performance notes, into clear improvements patterns and concrete recommendations.

• Experience leveraging AI tools to enhance creativity, decisions, and execution

Our values

• We take ownership

• We are transparent

• We make every week count

• We obsess over customers

• We show up with heart

How we hire

Equal opportunity

Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities.

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