Learning And Development Officer - Remote/Hybrid Role

About the Role

The Learning & Development Officer will manage employee learning initiatives, including onboarding, training delivery, LMS administration, and training evaluation. The role will support employee development by creating engaging learning programs, tracking progress, and contributing to workshops and other L&D initiatives.

Learning & Development Officer – Key Responsibilities

New Hire Onboarding

• Lead and facilitate onboarding programs for new hires, covering company culture, policies, procedures, and role-specific requirements.
• Ensure new employees have a smooth and engaging learning experience that prepares them for their roles and supports successful integration into the organization.

Employee Learning & Development

• Design, develop, and deliver training programs based on employee and organizational learning needs.
• Facilitate training on company policies, technical and functional skills, leadership, communication, and other professional development topics.
• Assess training effectiveness and continuously improve learning content, delivery methods, and programs based on feedback and business needs.

Learning Management System (LMS)

• Manage the day-to-day administration of the company’s LMS, ensuring learning materials and courses are accurate, updated, and accessible.
• Monitor employee training participation, completion, and progress.
• Provide guidance and support to employees and managers on LMS access, navigation, and training requirements.

Learning Programs & Initiatives

• Support and coordinate workshops, seminars, team-building activities, and other learning and development initiatives.
• Assist in identifying and implementing training opportunities that support employee growth and organizational goals.
• Take ownership of ad hoc L&D projects and initiatives as needed.

Training Documentation & Reporting

• Maintain accurate training records, including attendance, completion, participation, and employee development progress.
• Prepare regular training and L&D reports, highlighting key outcomes, participation, and areas for improvement.
• Provide recommendations for new or enhanced learning programs based on training results, employee feedback, and organizational needs.

Requirements:

• Bachelor’s degree in Human Resources, Psychology, Education, or a related field
• At least 4 years of experience as a Trainer or Learning & Development Officer
• At least 1 year of experience or exposure in the VA industry
• Experience in designing and delivering employee training programs
• Experience facilitating new hire onboarding and orientation
• Familiarity with Learning Management Systems (LMS) and training administration
• Strong presentation, facilitation, and communication skills
• Excellent organizational and time-management skills with strong attention to detail
• Ability to assess training needs, evaluate effectiveness, and recommend improvements
• Proficient in Microsoft Office and Google Workspace
• Ability to work independently and collaborate effectively with employees, managers, and cross-functional teams
• Creative, proactive, and passionate about employee learning and development

Benefits:

At MySigrid, we invest in the people who power our growth.

We believe that when our team thrives, everything else follows — so we've built an environment where your career and your life outside of work are equally valued.

What we offer:

• A collaborative and supportive work environment that values creativity and initiative.
• A fast-paced, high-energy atmosphere where your expertise will directly contribute to business growth.
• Competitive salary package.
• Paid Time-Offs.
• HMO Package for the employee and two legal dependents.
• Reimbursable internet charges.
• Comprehensive training and continuous learning advantages.
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes.
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the company's growth.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination.

Co-Working days

MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.