Project Coordinator

Role: Project Coordinator

Location: Wall, NJ / New York, NY / Orlando, FL

Contract: Permanent, Full Time

Hours: 40 hours per week

Salary: $50,000 - $75,000 per annum, plus benefits including: health, vision/dental insurance; disability, vacation, sickness, 401K

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

The Project Coordinator is a member of the Project Management Office within Kinly. The Project Coordinator will apply his or her office knowledge, experience, interpersonal skills and administrative techniques to support the project management team. Support to be provided includes customer follow-up, information collection, creation of room profiles, opening and updating service orders, data entry, attendance in meetings with or in lieu of a Project Manager, recording and distribution of meeting minutes and preparing material order requests, track shipments to sites.

Key Responsibilities:

• Responsible for coordinating all internal and external tasks to coordinate customer system installations and room relocations.

• Responsible for receiving and distributing incoming emails to Project Management staff daily.

• Provide support for Operations Leadership activities including taking and distributing meeting notes and follow-up activities as requested.

• Support Project Managers on all assigned open projects.

• Work cooperatively with all Operations Business Units including assisting in backfill resource assignment.

• Work effectively with other departments including Purchasing, Accounting, Engineering, Production and Logistics to ensure successful completion of assigned tasks.

• Assist Field Resources Management and Customer Service teams in the coordination of customer Preventative Maintenance visits.

• Maintain project records and internal documentation, including master databases.

• Knowledge of and adherence to Kinly policies and procedures

• All other duties as assigned

Skills & Experience:

• Strong customer service and interpersonal skills

• Excellent time management, organization, and communication skills

• Ability to manage multiple priorities, tasks, and deadlines simultaneously.

• Strong attention to detail and commitment to accuracy.

• Ability to quickly learn and adapt to new processes, systems, tools, and technologies.

• Ability to work effectively both independently and as part of a collaborative team.

• Ability to prioritize work, follow through on assigned tasks and deliverables, and escalate concerns appropriately.

• Ability to adapt to changing priorities, processes, and project requirements.

• Proficiency with Microsoft 365 applications

• Smartsheet or Procore experience a plus

Education & Experience:

• 2–3 years of experience in project coordination, project administration, operations, customer service, or a related professional environment preferred.

• High school diploma or equivalent required; Associate or Bachelor’s degree in Business, Project Management, Technology, or a related field preferred. Equivalent relevant experience will be considered.

• CAPM, CTS, or other relevant project management or industry certification is a plus.

• Experience supporting projects in an AV, technology, integration, or other project-based environment is a plus.

• Bilingual capability is a plus.

Additional Requirements:

• Ability to travel domestically as needed, including occasional multi-night stays outside the local work area.

• International travel may occasionally be required.

• Valid U.S. driver’s license and satisfactory driving record required.

• Current, valid U.S. passport or ability to obtain one as required for the position.

• Ability to lift and carry objects weighing up to 25 lbs.

• Ability to perform work that may require frequent sitting, standing, and walking.

• Flexibility to work occasional evenings, weekends, or outside normal business hours based on project or customer requirements.

• Ability to meet customer and contractual requirements, including background checks and drug screenings, when applicable.

• Must be willing to complete background checks and drug tests as required by current or future contracts

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email [email protected] outlining your requirements.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.