Staffing Account Manager

Join an award-winning and talented organization that delivers world-class staffing solutions. Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and enthusiasm to support the management and operational execution of key national and regional staffing accounts.

About the Role:

The Staffing Account Manager plays a vital supporting role in managing client relationships, facilitating requirement fulfillment, and coordinating day-to-day recruiting operations across technical, engineering, life sciences, and non-IT accounts in Costa Rica and the U.S.

What will you be doing day-to-day?

• Assist in managing and penetrating existing client accounts to fulfill staffing needs promptly.
• Support account planning and ensure ongoing client satisfaction through clear, proactive communication.
• Relay accurate client requirements, priorities, and feedback directly to the recruiting team.
• Assist with 360-degree candidate screening and compliance checks prior to client submittals.
• Track account metrics, client scorecards, and recruitment performance ratios.
• Help optimize submittal turnaround times while maintaining high candidate quality standards.
• Perform additional account coordination and administrative tasks as assigned.

Requirements:

Your Experience:

• Bachelor’s degree or equivalent work experience in human resources, business administration, or related fields.
• 3+ years of experience in staffing, recruitment, or client account support (contingent staffing or MSP environment preferred).
• Familiarity with IT, Engineering, Life Sciences, or Non-IT recruiting domains.

Your Skills:

• Strong organizational, time management, and multitasking abilities.
• Excellent English and Spanish verbal and written communication skills.
• Tech-savvy and familiar with modern recruitment tools, ATS platforms, and trends.
• Persistent, detail-oriented, and solution-driven mindset.
• Ability to travel 15% i

About Cynet

Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetsystems.com