Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.
We are seeking a Tier 2 Support Specialist to support the VA Enterprise Notifications team in the operation and administration of the VA Notify and VEText platforms. In this role, you’ll help maintain reliable communication services used across the enterprise by providing user support, troubleshooting platform issues, and assisting Agile delivery teams with operational workflows. You’ll work closely with engineers, product teams, and VA stakeholders to resolve requests, support platform users, and help ensure stable day-to-day operations within a secure federal environment.
What you'll be doing:
What you’ll bring:
Requirements:
Education:
Benefits:
Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hello@Oddball.io
Compensation:
At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.
United States Wage Range: $50,000 - $85,000