Senior Business Analyst - Underwriting Workbench

We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.

Key Focus Areas:

• Requirements gathering and elicitation across underwriting stakeholders
• Business process mapping and process improvement
• Production of standard Business Analysis deliverables and documentation
• Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution
• Support for the testing function, including responding to testing queries raised by technical and business teams

Key Deliverables:

• Business requirements documents and process maps
• Workshop facilitation outputs and stakeholder sign-off records
• User stories and standard supporting BA artefacts
• Ongoing input into requirements traceability and project documentation
• Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification
• Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations
• Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries

Requirements:

• Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.
• Strong generalist BA skillset: stakeholder workshops, requirements elicitation, process mapping, and translation of business needs into clear documentation.
• Comfortable working to a broad, generalist scope — this engagement is a relatively general statement of work, and candidates should expect the requirements and deliverables to be familiar territory for an experienced Senior BA.
• Confident engaging directly with business stakeholders and able to work independently within a wider project team.
• Experience partnering with Product Owners, business stakeholders and external delivery vendors as part of a wider project team.

Benefits:

Length: Initial 12 month contract